Shipping

 

All shipping fees are calculated automatically at checkout. International packages may be subject to customs fees according to the customs policies of the country it is being shipped too- these custom fees are not included in our shipping rate and are the responsibility of the customer.

 

Due to the COVID-19 Pandemic, shipping may be delayed. If your package has not been declared as “delivered”, then it is still in transit. We appreciate your patience in these strange times!

 

Returns and Refunds

 

Due to the nature of our products, we do not offer returns or refunds. If there has been an issue with your order please contact contact.emberofficial@gmail.com for inquiries.